Samsung Cloud closes: how to save data and not lose photos

Time: 19/Feb By: kenglenn 678 Views

Goodbye Samsung Cloud, everyone goes to Microsoft OneDrive: as announced well in advance, the time to pass data from your Samsung phone to Microsoft's cloud is running out. The last useful day, for the first group of users (who have already received the notification from Samsung) is September 30, 2021. After that date the data will be lost.

Samsung Cloud was a free cloud storage service offered by Samsung to its users, who could use it to store photos, videos, files and contacts so that they were always available even when they changed phones. The Korean company, however, already last year decided to close the service and decided on a roadmap in several dates so that users could have the time necessary to move all the files elsewhere, without losing them. The first phase of the disposal of Samsung Cloud ended on March 31, 2021 and included an automatic procedure in order not to lose data. From 1 April to 31 July it was instead possible to save the data using a "bridge" computer. From 1 August onwards it was no longer possible to upload photos and videos to the cloud. Now Samsung takes the next step: here's what happens on September 30, 2021.

Samsung Cloud: what happens on September 30, 2021

After giving users plenty of time to save their data, Samsung will now proceed to delete them from its servers: it will, irremediably, on October 1, 2021 and therefore there is time until September 30 to save these files elsewhere and not lose them. forever.

The only data that will not be deleted at the moment will be those relating to contacts, calendars and notes. Everything else will disappear forever.

Samsung Cloud: how to save photos and videos

As already mentioned, Samsung Cloud has been replaced by Microsoft OneDrive, but the automatic procedure to pass all data is no longer usable. In fact, the message that users are seeing on their Samsung smartphones in these hours does not show any option for an automatic procedure, but only allows them to download all their photos and videos from the cloud to the smartphone's internal memory.

The problem, however, is that especially for historical users of Samsung Cloud, the overall size of the video and photo files to be downloaded could be so large as to exceed the amount of memory available on their device. In such cases, therefore, things get complicated.

There are two possible options. The first is the one in which you just need to empty the phone memory to make enough space for the multimedia files to download. The second is the one in which there is not enough space, not even by completely emptying the memory.

In the first case, it is possible to connect the Samsung smartphone to a PC or Mac and download all the files to it, to make room for those to be downloaded. Alternatively, you can activate the synchronization of the photos and videos on your phone to another cloud service, such as Google One, Microsoft OneDrive (the choice suggested by Samsung) or Amazon Photos and delete the files after the synchronization is complete.

In the second case the solution is more complex: it is the case where the user's phone has less internal memory than it takes to download photos and videos to the phone. So even emptying it all, the material to be downloaded will never enter the available space.

In this case the best choice is probably to buy a new phone, with more storage space, and download photos and videos on that one. Alternatively, you can borrow a Samsung device with sufficient space from a friend, use it with your samsung account and after downloading the material, save it on a PC or another cloud service. Once the procedure is finished, therefore, it will be possible to remove your Samsung account from your friend's phone.