What is Fastweb NeXXt Communication, the cloud communication solution for SMEs

Time: 25/Dec By: kenglenn 393 Views

We can and must look strongly at the "after the pandemic". Thus companies are organizing themselves to make smart working easier and optimize new methodologies and workflows introduced with the pressing need to decentralize the use of information systems and tools, bringing them increasingly outside the walls of the company.

However, many activities require continuous contact between employees, collaborators and customers because they largely take place outside the company building.

So a solution like Fastweb NeXXt Communication makes it possible to meet these needs.

Fastweb's Unified Communication and Collaboration service was in fact designed to provide the latest generation tools that are useful for managing company business in the best possible way, both from the office and on the move.

Thanks to the functions integrated in NeXXt Communication, even the smallest companies will be able to evolve digitally in the ways of interacting between colleagues, customers and partners, making communication, collaboration and document sharing simpler and more efficient, adapting to the new paradigms of agile work.

NeXXt Communication thanks to the convergence between landline, mobile and PC telephones, allows you to use your work landline number and access the switchboard services from any device both in the office and on the move to always have your office "within reach" hand".

What is Fastweb NeXXt Communication, the cloud communication solution for SMEs

With the single number reach function, for example, it is possible to receive direct calls to the company landline number directly on smartphones or PCs even when you are out of the office, regardless of the network used. Fixed telephone numbers and mobile users can be managed as if they were extensions belonging to the same switchboard.

With support for direct dialing, you can configure the switchboard number and assign a speed dial number for individual extensions. All extensions can be organized into hunt groups, intercept groups.

NeXXt Communication allows you to define call management rules for each station and with the IP-Phones included in the offer you can configure the keys available for setting up call diversions, parking and forwarding.

The answering machine service with access directed by IP-Phone is equally configurable and offers the possibility to define the notifications to use.

Finally, it is possible to associate several lines with different numbers to the same IP-Phone in order to monitor their status and activity.

The collaboration features allow files and documents to be shared among several people, simultaneously and from any device, to communicate via videoconference and instant messaging, responding to the need for flexibility and mobility even in smart working.

Meeting management also becomes easier: NeXXt Communication allows you to create virtual workspaces thanks to an intuitive interface that allows, for example, to add new participants to the work team, exchange messages in real time and work simultaneously on the same document.

NeXXt Communication is based on the Fastweb cloud platform: therefore, it does not require initial investments for the setup and configuration of hardware devices at the customer's premises, it offers top-level performance and high security standards.

The solution is offered "turnkey" and always kept up to date: Fastweb will in fact take care of the installation and management of the service which can be enhanced at any time as business needs grow.

The scalability of NeXXt Communication is total: it is in fact possible to add stations or other services at any time.

The strength of NeXXt Communication lies right here: the customer can request three different types of main service (i.e. telephone stations, collaboration, telephony+collaboration) as well as many other extensions, VoIP telephones, ATA, conference phones, cordless phones and modules of expansion.